At Memory Builders, we respect your privacy and are committed to protecting the personal information you share with us. Whether you’re exploring a custom home, planning a renovation, or inquiring about ongoing home maintenance, we handle your information with care, discretion, and professionalism.

What We Collect

When you interact with our website or contact us, we may collect:

  • Basic contact information (such as name, email address, phone number)

  • Project-related details submitted through inquiry or consultation forms

  • Uploaded files or documents relevant to your project

  • Website usage data to help us understand and improve user experience

We do not knowingly collect sensitive personal information without your explicit consent.

You may request access to, correction of, or deletion of your personal information at any time by contacting us here.

How We Use Your Information

We use the information you provide to:

  • Respond to inquiries and consultation requests

  • Plan, manage, and deliver design, construction, renovation, or maintenance services

  • Communicate project updates, scheduling information, and relevant service details

  • Improve our website, services, and client experience

We do not sell, rent, or trade your personal information.

Information Sharing

We only share your information when necessary to:

  • Deliver services you have requested

  • Coordinate work with trusted architects, designers, consultants, or trade partners

  • Comply with legal or regulatory obligations

All partners and collaborators are expected to respect the confidentiality and appropriate use of client information.

Your Choices & Control

You may request to:

  • Access or update your personal information

  • Opt out of non-essential communications

  • Request deletion of submitted data, where legally permissible

We respond to privacy-related requests promptly and respectfully.

Policy Updates

This Privacy Statement may be updated from time to time to reflect changes in our services, operations, or legal requirements. Any updates will be posted on this page with a revised effective date.

Effective Date: July 1, 2025
Last Updated: July 1, 2025

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